Refund Policy

Eligibility for Returns

Your satisfaction is our priority at bosch-diyshop.com. We accept returns within 60 days of the delivery date. To be eligible for a refund, items must be unused, in their original condition, and returned in the original packaging. Proof of purchase, such as your order number, is required for all return requests.

Return Process

Initiating a return is straightforward. Contact our customer service team at info@bosch-diyshop.com to request a Return Merchandise Authorization (RMA). Once your request is approved, we will provide you with the return instructions. Please do not send your purchase back without an RMA, as this may delay the process.

Refund Timeline

Once your returned item is received and inspected by our warehouse team, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly. Please allow 5-10 business days for the funds to reflect in your account, depending on your financial institution's processing times.

Free Returns

We offer free return shipping on all eligible items. You will not be charged for sending products back to us.